Director, Patient Care Services (University of Illinois Hospital & Clinics)

Director, Patient Care Services

University of Illinois Hospital & Clinics (UI Health)

Neuro Intensive Care Unit (NSICU)

Director, Patient Care Services


Director, Patient Care Services

The University of Illinois Hospital & Clinics (UI Health) is seeking a Director, Patient Care Services, NSICU. This position provides leadership and direction for patient care as well as manage day-to-day operation of the Neuro Intensive Care Unit (NSICU). The position is responsible for quality outcomes, patient safety, regulatory readiness, managing nursing practice, including the delivery of patient care. The leader will ensure efficient use of resources and support programmatic planning and development.

Essential Responsibilities:

  • Provide coordination of care and services through the management team of nurses, technicians, professionals and clerical staff. Manage from pre-admission through discharge including monitoring patient care, addressing patient and family needs, resolving obstacles and problems, planning for patient discharge.
  • Develop a therapeutic relationship with patients, family members, visitors and colleagues.
  • Interpret and direct the implementation of nursing philosophy and objectives, departmental policies and procedures, and apply recognized standards of nursing care and practice.
  • Plan, select and devise nursing operations, work methods, procedures, work flow and standards for quality and quantity of work, including staffing standards.
  • Establish, implement and evaluate quality of care. Plan and develop patient safety innovations and practice improvement.
  • Integrate shared leadership and foster collaboration across multi-disciplinary disciplines to arrive at decisions affecting the unit.
  • Assign, direct and review the work of subordinate supervisors/other nursing personnel. Prepare formal answers to, and recommend the adjustment of, grievances and disciplinary matters.
  • Prepare budget for assigned area or program and is responsible for adherence to approved budget.
  • Monitor and evaluate operations for compliance with licensure, accreditation and regulatory standards.
  • Determine personnel, material, equipment, and facilities needed to accomplish program goals.
  • Plan, assign and review work of staff to ensure that group objectives are met. Hires, trains, develops and manages staff to ensure that a qualified staff exists to meet group objectives.
  • Provide care coordination utilizing evidence based practice. Maintain and monitor different unit accreditation.
  • Perform other related duties and participate in special projects as assigned.

Requirements include:

  • Illinois Registered Nursing license required.
  • Bachelor's and/or Masters of Science Degree in Nursing required. Master's degree preferred.
  • A minimum of five (5) years clinical nursing experience of which two (2) years are in critical care with progressive responsibility is required.
  • Three (3) years management experience is preferred.
  • Strong communication, customer service and decision-making skills is required. Knowledge of budgetary processes and financial principles; knowledge of labor laws, standards of care, and regulatory standards required.

Salary & Benefits:

UI Health offers competitive benefit packages, including: vacation days, paid holidays, Floating Holidays, State University Retirement System, tuition waiver, tuition discount for dependents, and excellent medical, dental, and vision packages.

To Apply:

For fullest consideration, please submit a complete application and supplemental resume by July 27, 2020.

The University of Illinois at Chicago is an Equal Opportunity, Affirmative Action Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

The University of Illinois may conduct background checks on all job candidates upon acceptance of a contingent offer. Background checks will be performed in compliance with the Fair Credit Reporting Act.