FAQs

Why is the NCS Annual Meeting taking place in August rather than later in the year?

While there was unmatched competition for conference space resulting from rescheduling  meetings impacted by COVID in 2020, our team worked proactively and diligently to find the best option available—for both location and time of year—to meet the unique needs of the NCS Annual Meeting.

Our annual meeting in August at the Phoenix Convention Center in Phoenix, Arizona, provides an earlier opportunity for our members to reconnect in person than usual.

This largely indoor event will feature a range of wellness activities and easy access to outdoor sunshine. Additionally, we are delighted to be located in downtown Phoenix this year, which offers attendees a wealth of dining and cultural experiences.

We look forward to seeing you August 15-18 in Phoenix, Arizona! Save the dates for future annual meetings.

Registration

How do I change from the in-person event to virtual attendance or vice versa?
If for any reason (including illness) you would like to change your attendance from in-person to virtual your registration will be converted at no cost (additional fees will apply if switching from virtual to in-person). If the event shifts to a fully virtual event, all registrations will be converted to virtual attendee registration, and the cancellation policy will apply to any termination requests.
Please note: Any hotel reservations must be canceled separately and directly with the hotel.

What if I want to cancel and receive a refund?
Because most NCS Annual Meeting sessions will be made available for on-demand viewing, no refunds will be granted.

What if I want to transfer my registration to a co-worker?
Substitutions of registrants can be made by Friday, June 30, 2023, without a fee, by contacting the registration team at registration@neurocriticalcare.org.

I didn't receive my registration confirmation.
Your registration confirmation email is only sent once payment is received. Please contact registration@neurocriticalcare.org to resend your confirmation email.

In-Person Meeting

What is included in my registration to attend in Phoenix?
Those who register to join us in person in Phoenix will have the ability to attend all keynotes and general sessions, as well as their choice of one concurrent breakout session per timeslot. Workshops are available for an additional registration fee. In addition, attendees will be able to visit the physical Exhibit Hall for poster presentations and experience networking opportunities with other in-person attendees. All attendees will have the opportunity to view select concurrent sessions on-demand through the virtual platform until October 31, 2023, and will have access to the virtual platform for the entirety of the in-person conference.

If I attend the Annual Meeting in person will I have access to the content online?
Yes, all attendees who join us in Phoenix will have access to the online content access to session recordings for playback through October 31, 2023.

Will onsite childcare be available?
While NCS provided childcare in past years, onsite childcare will not be available at the 2023 Annual Meeting.

What safety and infection control guidelines will be in place?
Health care leaders work every day to ensure the safety of their patients and teams, and NCS prioritizes the same goal—your health and safety. Enhanced cleaning practices will be in full effect and hand sanitizer available throughout the meeting. Consistent with our commitment to all meeting attendees to adhere to CDC guidelines, as well as state, local, and facility guidelines and mandates, NCS is following the City of Phoenix guidelines, which does not have a current requirement for proof of vaccination or a or a negative COVID-19 test to enter indoor public spaces or events. Masks are welcome to be worn but not required. Masks will be available at the NCS registration desk.

Virtual Meeting

Are the dates of the virtual experience the same as the in-person event dates?
Yes, the dates are the same for both in-person and virtual attendees. Please note that workshops, networking events, wellness activities, poster halls, roundtables and symposia (unless otherwise indicated) are in-person only. 

What is included in my virtual annual meeting registration?
Those who register to join us virtually will have the ability to access sessions and keynotes in real-time via livestream.

What is the time zone for those who are registering for the virtual experience?
The annual meeting schedule is in Mountain Standard Time. This aligns with the time zone of the in-person meeting in Phoenix, Arizona.

How do I access the Annual Meeting virtually?
All sessions are being presented live from Phoenix. NCS will be using the same virtual platform and mobile app (Swapcard) as was used during the NCS 20th Annual Meeting (2022). Information for access to Swapcard will be shared via email before the meeting. 

Can I access content after the Annual Meeting?
All virtual attendees will receive access to session recordings for playback through October 31, 2023.

Continuing Education Credits

How many continuing education (CE) hours will be available for the 2023 Annual Meeting?
In-person attendees will be able to earn up to 34.25 contact hours (pending final approval). This total includes up to two in-person workshops, which are an additional fee. Virtual attendees are able to earn up to 27.25 contact hours, since workshops are in-person only. 

How do I claim CE for the annual meeting?
The evaluation survey for the 21^st Annual Meeting closed on Tuesday, September 5, 2023.

How do I access continuing education information from past annual meetings?

Completed your evaluations for a meeting between 2013 and 2022 and need to request a certificate? Have general questions about annual meeting continuing education? Complete this form from our CE provider CineMed to request support.

Miscellaneous

When will I receive access to the annual meeting mobile app and platform? 
All registrants will receive access to the annual meeting mobile app and platform by Monday, July 31. Registrants can access session recordings, view the schedule, view maps and customize their profile through the mobile app and platform.

What ADA accommodations will be made?
NCS complies with the Americans with Disabilities Act and is committed to providing a positive experience for all of our attendees. If you have special requirements due to disability and did not indicate your requests during the registration process, please contact registration@neurocriticalcare.org.