FAQs

Registration

What if I want to cancel and receive a refund?
NCS must receive all cancellations in writing by Friday, September 13, 2024. Please email cancellation requests to registration@neurocriticalcare.org with documentation of your reason for cancellation. All refunds will be reviewed by NCS, and if approved, will be processed with a $100 administrative fee. After Friday, September 13, 2024, all sales are final and no refunds will be issued.

What if I want to transfer my registration to a co-worker?
Substitutions can be made, without a fee, by contacting our registration team at registration@neurocriticalcare.org by Monday, September 30, 2024. Substitutions can only be credited toward the 2024 Annual Meeting.

I didn't receive my registration confirmation.
Your registration confirmation email is only sent once payment is received. Please contact registration@neurocriticalcare.org to resend your confirmation email.

In-Person Meeting

What is included in my registration to attend in San Diego?
Those who register to join us in person in San Diego will have the ability to attend all keynotes and general sessions, as well as their choice of one concurrent breakout session per timeslot. Workshops are available for an additional registration fee. In addition, attendees will be able to visit the physical Exhibit Hall for poster presentations and experience networking opportunities with other in-person attendees. Please note, there will be no recordings of sessions this year, as the event will be held in-person only. 

Will onsite childcare be available?
While NCS provided childcare in past years, onsite childcare will not be available at the 2024 Annual Meeting.

What safety and infection control guidelines will be in place?
Health care leaders work every day to ensure the safety of their patients and teams, and NCS prioritizes the same goal — your health and safety. Enhanced cleaning practices will be in full effect and hand sanitizer available throughout the meeting. Consistent with our commitment to all meeting attendees to adhere to CDC guidelines, as well as state, local, and facility guidelines and mandates, NCS is following the City of San Diego guidelines, which does not have a current requirement for proof of vaccination or a or a negative COVID-19 test to enter indoor public spaces or events. Masks are welcome to be worn but not required. 

Continuing Education Credits

How many continuing education (CE) hours will be available for the 2024 Annual Meeting?
This activity is eligible for 21 continuing education hours. 

How do I claim CE for the annual meeting?
All attendees will be able to claim their CE hours as part of the live meeting evaluation process. As in previous years, attendees will receive a link to complete evaluations and claim their certificates. 

How do I access continuing education information from past annual meetings?
Completed your evaluations for a meeting between 2013 and 2023 and need to request a certificate? Have general questions about annual meeting continuing education? Complete this form from our CE provider CineMed to request support. 

Miscellaneous

When will I receive access to the annual meeting mobile app and platform? 
All registrants will receive access to the annual meeting mobile app and platform by September 30, 2024. Registrants can view the schedule, view maps and customize their profile through the mobile app and platform.

What ADA accommodations will be made?
NCS complies with the Americans with Disabilities Act and is committed to providing a positive experience for all of our attendees. If you have special requirements due to disability and did not indicate your requests during the registration process, please contact registration@neurocriticalcare.org.