Frequently Asked Questions
Updated as of July 1, 2020
Now that the in-person meeting is not happening, what happens to my registration fees that I’ve already paid?
Your registration will be automatically transferred to the Virtual Meeting. No action is required on your part. Additional confirmation information will be sent in early September with instructions on how to access the Virtual Meeting.
What is the cancellation policy for the Virtual Meeting?
All cancellations for conference or workshop registrations received by Tuesday, September 1, 2020, are subject to a $50 cancellation fee. A $50 cancellation fee will also apply to any conference workshop that is canceled by Tuesday, September 1, 2020. Written notification of your cancellation is required to process your refund. No refunds will be issued after Tuesday, September 1, 2020.
What happens if I register and then I can’t attend at all (e.g., my employer cuts funding, etc.)?
The cancellation policy would still apply.
Why did you decide to cancel the in-person meeting now?
After much discussion, the NCS Executive Committee has decided to transition to a full online virtual meeting and exhibit hall experience. The safety, health, and well-being of our meeting attendees always remains the top priority. We believe this shift in event format is in the best interest of our attendees and partners, and we are confident that we will be able to provide the same great educational content and experience in an even more dynamic and interactive digital knowledge exchange.
Will attendees and exhibtors be refunded for airline tickets?
NCS is not responsible for reimbursement of non-refundable airfare. Please contact email@example.com if you have additional questions.
Will the dates of the conference remain the same?
Yes, the NCS Virtual Annual Meeting will still take place September 22-25, 2020
What will be different about this year’s meeting?
NCS is offering a full schedule of events in the Virtual Meeting platform. We are offering our full lineup of breakout sessions, as well as five interactive pre-meeting workshops. All accepted posters will be available to our virtual attendees. We will provide more info within the next few weeks regarding Specialty Focus Corners and other ancillary events that will be hosted virtually. Please refer to the Schedule-at-a-Glance for the full Virtual Meeting schedule
Why aren’t all workshops available virtually?
Due to the hands-on nature of a number of our workshops, we cannot simulate the same experience in a virtual setting. NCS will continue to evaluate the demand for these workshops and look to offer similar hands-on training at the next in-person Annual Meeting.
Why is the price for the virtual event the same as the live event?
With this new format, NCS is striving to assure that all attendees receive the same high-quality experience that you expect from the Annual Meeting. Virtual attendees will be able to watch all plenary and keynote sessions, attend the breakout session of your choice in each time slot, view posters, obtain continuing education credits, and interact with our exhibitors, sponsors, and each other.
Will I be able to earn Continuing Education credits for the Virtual Meeting?
Yes. CME, CNE, and Pharmacy credit hours will be provided for Virtual Meeting attendees by Ciné-Med. As in past years, all attendees will receive a link to complete evaluations at the close of the meeting and certificates will be sent via email.
How will the Virtual Meeting be run? Will it be easy to navigate?
NCS is partnering with a premier virtual meeting vendor to ensure that the Annual Meeting provides the same quality content that NCS is accustomed to. In September, NCS will host a Virtual Meeting 101 that will walk attendees through the virtual meeting platform. You will also receive access to the platform a few days prior to the start of the meeting to have time to get aquainted with the site.