FAQs

NCS 19th Annual Meeting

Frequently Asked Questions

Registration

What is the cancellation policy? Does it differ for the virtual experience?
Because most NCS Annual Meeting sessions will be made available for on-demand viewing, no refunds will be granted. Substitutions of registrants can be made through Friday, September 3, 2021, without a fee, by contacting the registration team at registration@neurocriticalcare.org.  Please note: Any hotel and airline reservations must be canceled separately and directly with the provider.

If for any reason beyond its control, NCS determines that the 19th Annual Meeting must be canceled, shortened, delayed, dates changed, or otherwise altered or changed, the participant understands that any registration fees paid for the in-person event will be automatically transferred to the virtual experience. A refund of the difference paid between the in-person experience and virtual experience will be issued back to the participant in the original format paid. Participant also understands and agrees that NCS shall not refund the registration fees paid and that all losses and damages that participants may suffer as a consequence thereof are their responsibility and not that of NCS or its directors, officers, employees, agents or subcontractors. Participants understand that it may lose all monies it has paid to NCS for participation in the Annual Meeting, as well as other costs and expenses it has incurred, including travel, lodging, etc.

How do I change from the virtual experience to the in-person event or vice versa?
If for any reason (including illness) you would like to change your attendance from in-person to virtual, your registration will be converted at no cost.  Additional fees will apply if switching from virtual to in-person. The difference in registration fees will be issued to the original form of payment. Please email registration@neurocriticalcare.org to assist in updating your registration.

If the event shifts to a fully virtual event, all registrations will be converted to virtual attendee registration, and the cancellation policy will apply to any termination requests.

If the in-person Annual Meeting is canceled or postponed, will I be refunded for my registration fees?
If NCS is forced to cancel the in-person event in Chicago, IL, all participants who have registered to attend in person will automatically be transferred to the virtual experience. If applicable you will receive a refund back to the original payment method for the difference in registration prices.

If I register to attend the meeting in person, will I also have access to online content?
Attendees planning to join us in Chicago also receive complimentary access to the virtual experience. This access is automatically included with the in-person registration fee.

In-Person Meeting

Why has NCS chosen to move forward with the in-person meeting?
The NCS Annual Meeting is an important opportunity each year for neurocritical care professionals to gather, network, refresh, and learn with others in the specialty. NCS leadership continues to monitor the ongoing COVID-19 situation and recommendations from the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), and guidelines set by the state of Illinois and the city of Chicago. The NCS Board of Directors is hopeful that as we move forward into 2021, group meeting size restrictions will be relaxed. NCS will adhere to best practices for meeting safely to provide the opportunity for those who wish to meet in person to do so.

What infection control guidelines will be in place?
NCS will follow the guidelines set by Illinois and the city of Chicago. Masks and hand sanitizer will be provided throughout the meeting venue in alignment with guidelines in force at the time. Full protocols are still in development but may include masks, hand sanitizer, social distancing, and other precautions as recommended at the time of the in-person event. As plans evolve, the information will be shared in NCS’s health and safety plan on the website. 

What will be the procedure if someone refuses to wear a mask? 
In accordance with state mandate, attendees refusing to wear a mask/face covering while onsite at the Annual Meeting will be asked by event security to leave the property.

What if I have a medical condition that prevents me from wearing a mask?  
NCS recommends that participants who are unable to wear masks attend the virtual experience for their own safety and the safety of others. 

What is the Hyatt Regency Chicago (meeting host location) doing to provide a safe and clean environment?

While full event details and health and safety protocols are being finalized, read about infection control precautions that will be taken on-site, as well as those being taken by the city of Chicago, in our health & safety policy.

Please click the links below to view the hotel and city COVID-19 policies: 
Hyatt Regency Chicago
Hyatt Corporate Statement
Chicago Updates; COVID-19

Virtual Experience

Are the dates of the virtual experience the same as the in-person event dates?
Yes. Plenary and concurrent sessions will be live-streamed. All participants will have the opportunity to watch other session recordings on the virtual platform until November 30, 2021. 

What is the time zone for those who are registering for the virtual experience?
The Annual Meeting schedule at a glance is posted in Central Time. This aligns with the time zone of the in-person meeting. Please note, in the virtual experience platform, you will have the opportunity to view your personal schedule in your preferred time zone.

What is included in the virtual experience registration?
Virtual participants have access to live-streamed opening remarks, plenary/keynote sessions, the NCS Awards Ceremony, Business Meeting, closing remarks, and one live presentation during each concurrent session timeslot.

Will posters be presented virtually?
Yes, posters will be available as part of the virtual experience. More details on virtual poster sessions will be announced as they become available.

Will there be an opportunity to attend workshops online?
Yes. NCS is offering several virtual workshop options this year, in addition to two in-person workshops and two in-person masterclasses. Refer to the Registration page for further information on this year’s workshops.

How long is virtual content available? What do I do if I miss a live session?
Annual Meeting content will be available to all attendees via the virtual meeting platform until November 30, 2021.

When will I have access to the online experience platform?
All registrants will receive an email notification from NCS when the online platform is available prior to the Annual Meeting. Participants must be registered and payment received in order to have access to the online platform.

How will the virtual experience be run? Will it be easy to navigate?
NCS is collaborating with a premier virtual event vendor to ensure that the Annual Meeting virtual experience provides the same quality content that attendees are accustomed to. Access to the virtual platform will be provided a few days prior to the start of the Annual Meeting to allow participants to build their profiles, add specific sessions to their calendar, and get acquainted with the site.

What Americans with Disabilities Act (ADA) accommodations will be made for those who want to attend the online experience?
NCS complies with the ADA and is committed to providing a positive experience for all attendees. Participants who have special requirements due to a disability may indicate their needed accommodation(s) during the registration process.

General Information

How many continuing education (CE) hours will be available for the 2021 Annual Meeting?

All paid attendees, both in-person and virtual, will be able to earn up to 38 contact hours. This total does not include any workshop or masterclass sessions, which are an additional fee.

How do I claim my CE credits?

All attendees will be able to claim their first 17.5 CE hours (and CE for any applicable workshops or masterclasses) as part of the live meeting evaluation process. As in previous years, attendees will receive a link to complete evaluations and claim their certificates. All remaining additional CE evaluations will be completed through NCS On-Demand at no additional charge to registered attendees.

Any changes to the abstracts and submission process this year?
No, the abstract submission process is the same as in previous years. Click here to view the 2021 abstract submission information.

When will I find out if my abstract has been accepted?

Presenters will be notified of acceptance by August 2021. Meeting registration, poster printing, travel, and hotel accommodations are the responsibility of the presenter. Click here for additional details.

Will there be any sessions covering the COVID-19 pandemic and its impact on neurocritical care?

Yes, there will be a number of sessions that address the impact of COVID-19 on the NCC community from both a US-based and global perspective. More details on these sessions will be released as they become available.