How do I change from the in-person event to virtual attendance or vice versa?
If for any reason (including illness) you would like to change your attendance from in-person to virtual your registration will be converted at no cost (additional fees will apply if switching from virtual to in-person). If the event shifts to a fully virtual event, all registrations will be converted to virtual attendee registration, and the cancellation policy will apply to any termination requests.
Please note: Any hotel reservations must be canceled separately and directly with the hotel.
What if I want to cancel and receive a refund?
Because most NCS Annual Meeting sessions will be made available for on-demand viewing, no refunds will be granted.
What if I want to transfer my registration to a co-worker?
Substitutions of registrants can be made by Friday, September 2, 2022, without a fee, by contacting the registration team at email@example.com.
I didn’t receive my registration confirmation.
Your registration confirmation email is only sent once payment is received. Please contact firstname.lastname@example.org to resend your confirmation email.
What is included in my registration to attend in San Antonio?
Those who register to join us in person in San Antonio will have the ability to attend all keynotes and general sessions, as well as their choice of one concurrent breakout session per timeslot. Workshops and Master Classes are available for an additional registration fee. In addition, attendees will be able to visit the physical Exhibit Hall for poster presentations and experience networking opportunities with other in-person attendees. All attendees will have the opportunity to view select concurrent sessions on-demand through the virtual platform until December 31, 2022, and will have access to the virtual platform for the entirety of the in-person conference.
If I attend the Annual Meeting in person will I have access to the content online?
Yes, all attendees who join us in San Antonio will have access to the online content access to session recordings for playback through December 31, 2022.
What safety and infection control guidelines will be in place?
At this time, NCS will require attendees to fulfill one of the options listed below in order to join us in San Antonio:
- Provide voluntary proof of vaccination
- Provide a negative COVID-19 test result within 72 hours to badge pick-up
Are the dates of the virtual experience the same as the in-person event dates?
Yes, all events, virtual and in-person, will take place October 17-21, 2022.
What is included in my Virtual Annual Meeting registration?
Those who register to join us in person in San Antonio will have the ability to live stream all keynotes and general sessions, as well as their choice of one concurrent breakout session per timeslot. Select Workshops and Master Classes are available for an additional registration fee. Attendees will be able to visit the virtual Exhibit Hall and view poster PDFs.
What is the time zone for those who are registering for the virtual experience?
The Annual Meeting schedule is in Central Time. This aligns with the time zone of the in-person meeting. Please note, in the virtual experience platform, you will have the opportunity to view your personal schedule in your preferred time zone.
How do I access the Annual Meeting virtually?
All sessions are being presented live from San Antonio. NCS will be using the same virtual platform and mobile app (Swapcard) as was used during the NCS 19th Annual Meeting (2021).
Can I access content after the Annual Meeting?
All virtual attendees will receive access to session recordings for playback through December 31, 2022. If you register for a Virtual Master Class or Workshop you will receive further details and instructions for access the week of October 3, 2022.
Continuing Education Credits
How many continuing education (CE) hours will be available for the 2022 Annual Meeting?
All paid attendees, both in-person and virtual, will be able to earn up to 68 contact hours. This total does not include any workshops or master class sessions, which are an additional fee.
How do I claim my CE credits?
All attendees will be able to claim their 68 CE hours as part of the live meeting evaluation process. As in previous years, attendees will receive a link to complete evaluations and claim their certificates. All remaining additional CE evaluations will be completed through NCS On-Demand at no additional charge to registered attendees.
What ADA accommodations will be made?
NCS complies with the Americans with Disabilities Act and is committed to providing a positive experience for all of our attendees. If you have special requirements due to disability and did not indicate your requests during the registration process, please contact email@example.com